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Total Quality

Management 2.0

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International Housekeeper's Summit 2019

The Asian Housekeepers' Association (AHA), headquartered in India, is a conglomeration of 11 country housekeeping association, that was formed during the first International Housekeepers' Summit in 2016 at Sahara Star Mumbai. Organised by Clean India Journal, the annual International Housekeepers Summit has become the annual event of AHA.

The International Housekeepers' Summit (IHS) along with the Asian Housekeeping Awards is the must-attend must-participate knowledge-sharing platform of the hospitality housekeeping fraternity for India and other countries, including UAE, Qatar, Kuwait, Saudi Arabia, Sri Lanka, Maldives, Vietnam, Indonesia, Malaysia, Singapore, Bangladesh, Oman and Nepal. The major attendees will be from India being the host country and the largest in the sub-continent.

Following the three successful summits, two in Mumbai and one in Colombo, the fourth IHS2019 is scheduled for Agra on August 29 and 30 at Jaypee Hotel. The three past Summits concentrated on technology and addressed the common pain areas to enhance and elevate the present-day housekeeper to climb the corporate ladder and become General Managers and Directors. In the process, GMs, Purchase heads, Engineers and Laundry managers joined the Summit to hold hands with housekeepers and assist them in this journey.

The Summit witnesses representation from all chains of hotels at the seven star, five star and four star levels and resorts. The IHS2019 will also include hotels from two tier cities as the Government of India has selected 31 cities for fast development and infrastructure growth.



Facility Management


2-Day Session Awards Live Demos Networking B2B Meetings City Tour

The sessions at IHS aim at creating a path in taking forward the vision of the International Housekeepers Summit of redefining housekeeping in the corporate strategy. This time the theme - Total Quality Management 2.0 - is a step towards improving service standards in keeping with the present-day requirements. The entire two days will have about eight sessions with major focus on Housekeeping. We are introducing special sessions on Laundry and Facility Services too.


Better seen than heard...
The live demo sessions (four demos through two days) of 10 minutes each will include on-the-spot visual experience of laundry and cleaning products. Elaborating the processes and the product performance, the suppliers will enhance the knowledge on selection of products and systems to suit different facilities.This will be followed by a five-minute quizzing/Q&A session for the benefit of the delegates.

Two days of extensive interaction among delegates and between delegates & suppliers makes this an ideal platform for the hospitality segment.

It is true that product suppliers are partners in a housekeeper's success. Face to Face meeting of sponsors/product experts with all the 300+ delegates during a special session on August 29 is ideal to build and strengthen foundations between housekeepers and sellers. It enables better understanding of the product too.

All delegates and sponsors are invited to join the city tour to the famous Taj Mahal in Agra.

Experts Speak

  • "When we started, I wasn't sure we could pull this off but the International Housekeepers Summit (#IHS) certainly did it and did it well. This Summit makes us feel recognized and appreciated; it identifies what we have done right and what we should do more of; and it makes constructive criticism easier to accept and integrate
    The aurora of #IHS is too beautiful to be not included in any of #Housekeeper's agenda. It has a very interactive setting, making it the only Summit that's so captivating and intriguing.
    Being associated with #IHS since the day one, has been an absolute honour and privilege. I feel delighted to be associated in its journey since foundation, taking baby steps and now literally on its way to conquer the world of housekeeping.
    With each passing year #IHS is getting positioned well. Attending this summit will be panacea for all housekeeper's problems. The vista of #IHS is surely worth attending. I can only say #IHS is now kith & kin of every housekeeper." - #Pamini Hemaprabha, recipient of the coveted #Asian Housekeeping Award -- Best Housekeeper in Asia Award in 2016 and presently the Complex
    Pamini Hemaprabha | Complex Executive Housekeeper | Mina Seyahi Complex
  • Meeting for the first time outside India, the Sri Lankan Ministry of Tourism Development has warmly welcomed all the delegates from the Asian Housekeepers Association, which was a very important and proud moment for all of us. This year's IHS has taken new heights through the versatility of the agenda which not only included inspirational presentations from General Managers of various properties around Asia, but provided B2B meetings with suppliers, expert sessions on Laundry, various workshops and group activities, a fascinating fashion show and the 2nd Asian Housekeepers Awards.
    Tatjana Ahmed, Housekeeping Manager Functional Specialist Housekeeping,Grand Hyatt Dubai
  • It was a pleasure to be a part of it and really enjoyed. It was was worth and learned so much. It is good to see many familiar faces after a long time also met many new faces. A great time.
    Madheeh Mohammed, Executive Housekeeper, Ayada Maldives
  • The IHS 2018 offered participants a dynamic opportunity to discover more about housekeeping trends and provided a stimulating platform to exchange our knowledge, practices, perceptions and opinions. The IHS is an epitome for the professionals to optimize and continually assist its members in the housekeeping industry to nourish their fundamental services. The IHS will definitely be a high-flier in addressing challenges and enlightening professionalism in the housekeeping sector. Enthusiastic to participate in the forthcoming events.
    Moosa Hameed, Housekeeping Manager, Mirihi Island Resort, Maldives


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